Smart Salem, DIFC Services to expand UAE residence visa processing services

Image: Dubai Media Office

Smart Salem, the medical fitness testing centre located at Index Tower, DIFC has announced the expansion of its support services for visa processing through DIFC Services.

In collaboration with DIFC and the General Directorate of Residency and Foreigners Affairs (GDRFA), Smart Salem has significantly reduced the waiting time for the issuance of the mandatory Emirates Identity card by guaranteeing same or next-day biometric appointments to expedite the residency visa process.

The service can help reduce the time it takes to process the Emirates ID by up to three weeks.

Equipped with advanced automation, robotics and smart technologies, the 12,000 square feet facility in DIFC also provides medical fitness results within 30 minutes of screening.

Alya Al Zarouni,  chief operating officer at DIFC Authority, said: “Smart Salem services which can be accessed through DIFC Services, plays a pivotal role in improving the DIFC experience for our growing community as it utilises the latest in tech to streamline UAE residency visa processes.”

More than 39,000 professionals work in DIFC.

Sanjay Verma, CEO of Smart Salem, said: “We are proud to collaborate with DIFC and the GDRFA in delivering a seamless and digital visa journey for residents in the emirate.

“A medical fitness test is an essential step for anyone wishing to get residency, and we are significantly enriching that end-to-end experience for all residents and property investors.”

Smart Salem services

Smart Salem aims to increase efficiency and improve services for its customers through its facilities at DIFC, Dubai Knowledge Park and City Walk, Dubai.

More than 100,000 customers have availed residency services and completed medical tests across its three centres over the past 12 months.

.@SmartSalemDubai to expand #UAE residence visa processing services in #DIFC.

The state-of-the-art facility offers same or next-day biometric appointments to speed up UAE residency visa process in #Dubai!

Read more: https://t.co/GN0MGaYuhP

Learn more: https://t.co/LuMj4vlcS7 pic.twitter.com/2FT7xgeZGR

— DIFC (@DIFC) August 10, 2023

In addition to visa-related tests, all Smart Salem centres also offer a range of blood marker tests at a nominal fee to promote overall general wellness.

Visitors can complete all formalities within 10 minutes at the fully digital and paperless centre.

Delegates from DIFC, the Dubai Land Department, Smart Salem and Perpetua Investment Group recently visited the Smart Salem Centre at DIFC to review the latest technologies delivering a fully digital costumer experience.